Dispute
resolution can take the form of mediation, conciliation
or facilitation. If you are having a problem with
your oil company or supplier the SSA provides
assistance for members to act as a third party
to isolate and discuss the issues in dispute and
to develop options for resolution with a view
to reaching agreement by all parties. This may include engaging the Oil Code Disputes Resolution Advisor.
Remember, your industry association
is often able to achieve results that you as an
individual would find difficult to resolve. SSA
has a wealth of knowledge and experience with
the many issues that confront service station
operators on a daily basis. Take comfort knowing
that the SSA is there to help.
For further information about
the Service Station Association’s Business
Management Services contact
us.
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